Empowering you to travel with confidence
Our comprehensive planning service includes lodging, transportation, restaurants, and activities with flexible cancellation and rebooking policies.
Comprehensive lodging search
To help you find options that suit your needs
Safety vetting process
Including contactless check-in, enhanced cleaning, & more
Up-to-date travel info
From travel restrictions to border policies
With fully refundable rates & date flexibility
Accounting for adjusted hours
As well as COVID-19 closures
We book rental cars so you can avoid public transportation
For our travel partners (tour guides, drivers, etc)
24/7 in-destination email & chat for peace of mind
Our COVID-19 Considerations
Up-to-date information on travel policies
From daily-changing domestic restrictions and quarantine policies, to international border closures, leave it to us to stay on top of the info you need to know.
lodging & accommodations
Careful vetting of lodging and accommodations
We work with hotel partners to prioritize safety (contactless check-in, mask mandates, thorough disinfecting procedures, etc). For rentals, we have a shortlist of trusted properties across Airbnb, VRBO, Luxury Retreats, and more.
Activities & dining
Closures and reduced hours factored into your plans
We’ll take into consideration reduced hours of operation and help make reservations in advance where needed due to strict capacity limitations.
Fully refundable rates for your bookings
Journy books lodging, activities, and tours with flexible cancellation policies and fully refundable rates—and we’ll be crystal clear from day 1 on what the cancellation window is (usually between 48 hours and 2 weeks).
Domestic staycation planning
New extended “staycation” planning service
Let Journy plan the ideal staycation with hotel/private rental bookings, curated activities, and dining—plus a list of where to pick up groceries and more nearby.
Need to cancel your trip? No problem. All Journy trip planning fees can be applied as credits to reschedule for a later date (same or different destination) by the end of 2021.