Due to COVID-19, we have officially suspended operations. If you have an upcoming itinerary with Journy, you will still be able to access it via web and through our mobile app if you've downloaded it offline.

Empowering you to travel with confidence

Our comprehensive planning service includes lodging, transportation, restaurants, and activities with flexible cancellation and rebooking policies.

Comprehensive lodging search

To help you find options that suit your needs

Safety vetting process

Including contactless check-in, enhanced cleaning, & more

Up-to-date travel info

From travel restrictions to border policies

Flexible cancellations

With fully refundable rates & date flexibility

Accounting for adjusted hours

As well as COVID-19 closures

Private transit

We book rental cars so you can avoid public transportation

Mask mandates

For our travel partners (tour guides, drivers, etc)

concierge support

24/7 in-destination email & chat for peace of mind

Our COVID-19 Considerations


Up-to-date information on travel policies

From daily-changing domestic restrictions and quarantine policies, to international border closures, leave it to us to stay on top of the info you need to know.

lodging & accommodations

Careful vetting of lodging and accommodations

We work with hotel partners to prioritize safety (contactless check-in, mask mandates, thorough disinfecting procedures, etc). For rentals, we have a shortlist of trusted properties across Airbnb, VRBO, Luxury Retreats, and more.

Activities & dining

Closures and reduced hours factored into your plans

We’ll take into consideration reduced hours of operation and help make reservations in advance where needed due to strict capacity limitations.

Booking Flexibility

Fully refundable rates for your bookings

Journy books lodging, activities, and tours with flexible cancellation policies and fully refundable rates—and we’ll be crystal clear from day 1 on what the cancellation window is (usually between 48 hours and 2 weeks).

Domestic staycation planning

New extended “staycation” planning service

Let Journy plan the ideal staycation with hotel/private rental bookings, curated activities, and dining—plus a list of where to pick up groceries and more nearby.

Need to cancel your trip? No problem. All Journy trip planning fees can be applied as credits to reschedule for a later date (same or different destination) by the end of 2021.


How does staycation planning work?

What’s the difference between staycation planning and normal planning?

How do you select lodging and accommodations for me?

What if there aren’t any lodging options within my budget?

What US cities/states can I travel to right now?

What if I need to cancel my trip?


Ready to get back to traveling?

Take our questionnaire and we’ll pair you 1-on-1 with a personal trip designer so you can travel with confidence.